About Us

Dealingwithdifficultstaff.com and JHA Online Ltd offers on-line training courses for anyone who manages staff. Our courses help managers to understand and address challenging subjects such as Equality, Diversity and Inclusion or Harassment and Bullying at work.

Our courses also show managers how to carry out difficult conversations with their staff on persistent lateness, poor performance, sickness absence and complaints from customers or patients.

We have over 20+ years’ experience of carrying out face to face training on these issues, which we have condensed into a series of practical online courses.  

Our courses are perfect for business owners, health practice owners, managers, supervisors and team leaders, who manage or supervise staff as part of their job.