• Practical online courses to help you manage difficult employees and challenging behaviours at work

  • Harassment and Bullying in the Workplace

  • How to recognise and address obvious and subtle harassment and bullying in your team

  • Carrying out Challenging Conversations

  • How to address employee performance, absence, lateness and disrespectful behaviour towards patients or customers

  • Equality, Diversity and Inclusion in Healthcare Workplaces

  • Recognising and dealing with discrimination in dental, medical or healthcare workplaces

Practical online courses to help you manage difficult employees and challenging behaviours at work

Harassment and Bullying in the Workplace

How to recognise and address obvious and subtle harassment and bullying in your team

Carrying out Challenging Conversations

How to address employee performance, absence, lateness and disrespectful behaviour towards patients or customers

Equality, Diversity and Inclusion in Healthcare Workplaces

Recognising and dealing with discrimination in dental, medical or healthcare workplaces

Carrying out Challenging Conversations

A series of short video-led online courses conducted by actor-coaches which show managers exactly how to deal with employees who: are poor performers have excessive sickness absence are persistently late upset patients upset customers

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Equality, Diversity and Inclusion in Healthcare Workplaces

A video led online course using actor-coaches which: Explains how equality, diversity and inclusion are defined The benefits to the healthcare workplace Outlines the main sections of the Equality Act 2010 Demonstrates how discrimination impacts on the healthcare workplace in a series of ‘real’ scenarios.

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Harassment and Bullying at Work

A video led online course using actor-coaches which: Defines harassment and bullying Gives examples of inappropriate behaviours both obvious and subtle Demonstrates how to deal with allegations or incidents of harassment Outlines the factors which make some employees more at risk of this behaviour Highlights the potential legal consequences of failing to address these behaviours.

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Our Online Courses

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  • JHA Online Courses
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Informative, practical and engaging online courses

JHA Online Ltd have created a series of informative, practical and engaging online courses, in the challenging areas of managing employees at work. These courses will help business or healthcare practice owners, managers, supervisors and team leaders to deal more effectively with difficult employees or situations to achieve better outcomes.

The JHA Online Ltd Team

JHA Online Ltd was set up by Josie Hastings. She leads a team of specialist trainers, actor-coaches and designers who have provided bespoke training solutions to a wide range of clients and sectors for 20+ years. They are recognised experts in the areas of equality, diversity and inclusion; harassment and bullying at work and managing employee performance.

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TESTIMONIALS

Essential Training

Excellent harassment & bullying at work course in terms of content, design and structure of each module. It held my attention and interest throughout. Every small business owner and manager should undertake this course as it provides essential information that could keep them out of trouble!

 

Jane Bonehill Company Director

Highly Recommended

These management courses led by actors provide an engaging and informative way of training managers, backed up with clear and practical advice.

Melanie Colwill, Learning & Development Manager, FSH Belfast

Invaluable Training and Support

Valuable training on the most challenging areas of managing staff and the ongoing 1 to 1 support provided by the company has been invaluable.

Dr Kanwar Ratra, Dental Surgeon and Business Owner

Up-to-date & Comprehensive

I can't praise Josie and her team enough for her up-to-date and comprehensive knowledge which has been converted into these online courses

Dr Fiona McNaughton Online Producer, BBC Academy

Real life examples

These courses are easy to understand and the use of real life examples to highlight relevant laws and how they work in practice has been essential in helping my business to avoid litigation relating to harassment, bullying and discrimination. 

Dr Saaqib Ali, Principal Sherwood Dental Practice